General terms & conditions

Company information

ROVELTO d.o.o.

Kajuhova ulica 28, 6310 Izola, Slovenija
Registration number: 9035648000

Tax number: SI 88104486

Register: District Court in Ljubljana

Srg. 2022/532

Date of entry in the Court Register: 6. 1. 2022

VAT taxable: yes

E-mail address: [email protected]

The company ROVELTO d.o.o. is engaged in the online sale of various types of sportswear.

The General Terms and Conditions of the online shop pikaluna.com are drawn up in accordance with the Consumer Protection Act (ZVPot), on the basis of the recommendations of GZS and the international e-commerce codes.

The online shop PIKALUNA (hereinafter referred to as “the shop”) is operated by the company ROVELTO D.O.O., a provider of e-commerce services (hereinafter referred to as “the Provider”).

General Terms and Conditions determine the operation of the Pikaluna online shop, the rights and obligations of the user and the shop, and regulate the relationship between the company and the customer (hereinafter referred to as the “customer”).

In case of registering in the PIKALUNA system, the visitor obtains a username, which is identical to the visitor’s e-mail address, and a password. The username and password unambiguously identify and link the user to the data entered.

1. Accessibility of information

1.1 The General Terms and Conditions of Business (hereinafter referred to as the General Terms and Conditions) of ROVELTO d.o.o. (hereinafter referred to as the “Company”) form an integral part of all contracts between the Company and purchasers of products (hereinafter referred to as the “customers”) who do business with the Company.

1.2 The provisions of the General Terms and Conditions shall also apply to all quotations, invoices, pre-contracts, legal and commercial declarations and other services arising out of the business between the Company and the customer.

The present General Terms and Conditions of Business have been drawn up in accordance with the Consumer Protection Act (ZVPot), the General Data Protection Regulation (GDPR) and the Electronic Communications Act (ZEKom-1).

The present General Terms and Conditions of Business determine the operation of the Company’s online shop, the rights and obligations of the User and the shop, and regulate the relationship between the Company and the customer.

1.3 Use of terms:

The Customer is a natural or legal person who is in a legal business relationship with the Company, regardless of its legal or status form.

A Consumer is any customer who is a natural person and acquires or uses the Company’s goods or services for personal purposes or for purposes outside his/her professional or gainful occupation.

Offer is a single term for a quotation in various forms, a bill of quantities or other form of proposal for the conclusion of a contract offered by the Company to the customer.

Contract means an agreement in writing between the Company and the customer. An offer or invoice sent by the Company to the customer and accepted or confirmed by the customer shall also be deemed to constitute a Contract. The present General Terms and Conditions shall form an integral part of each Contract.

The subject matter of the Contract may be:
the Goods, which may be any of the products listed in the Company’s catalogue.

1.4 With regard to the notification to the customer of the delivery, conclusion, cancellation or modification of the contract and any other information, the broadcast theory shall apply. This means that the date of notification to the customer shall be deemed to be the date on which the Company sends the notice by means of a communication medium.

1.5 All notices to the customer relating to the delivery of the subject matter of the contract, the conclusion or rescission of the contract and any other information shall be given by the Company by e-mail to the address provided by the customer. The Company shall also give notices by ordinary mail, telephone or any other means agreed with the customer.

2. Use of the General Terms and Conditions

2.1. These General Terms and Conditions take precedence and therefore fully replace any missing, different, or conflicting contractual provisions between the Company and the customer.

2.2. These General Terms and Conditions replace any general terms and other documents of the customer, unless the Company expressly excludes the application of these General Terms and Conditions in writing.

2.3. These General Terms and Conditions form an integral part of all contracts concluded between the customer and the Company. By signing the contract or otherwise entering into a contractual relationship, the customer fully agrees with the content of these General Terms and Conditions and confirms that they are fully acquainted with their contents.

2.4. These General Terms and Conditions are available at the following link: https://pikaluna.com/terms-and-conditions/

They can also be reviewed at the Company’s registered business address.

2.5. Submitting a valid order in the Company’s online store is considered equivalent to signing a contract.

2.6. These General Terms and Conditions are binding upon the consumer only if the consumer has been explicitly informed of their existence before concluding the contract, pro forma invoice, preliminary contract, or offer.

3. Amendments to the General Terms and Conditions

The Company undertakes that any amendment to the General Terms and Conditions will be published on the website: https://pikaluna.com/terms-and-conditions/ as of the date on which the amendment comes into force.

The General Terms and Conditions shall be binding in the form and with respect to the content that was accessible to the Parties on the date of conclusion of the Contract.

If the General Terms and Conditions are amended, the amendments shall become binding on the customer on the date on which the customer becomes aware of them.

The customer shall be deemed to be aware of the changes at the time of publication of the change on the pikaluna.com/terms-and-conditions website and at the time of confirmation of the order placement. The customer is deemed to have accepted the amendment to the General Terms and Conditions.

If the customer declares that he/she does not agree to the amended terms and conditions, the Company shall have the right to withdraw from the contract.

The amended terms and conditions shall also be binding on consumers if the consumer has agreed to the amendment by written declaration, contract or annex. Otherwise, consumers are bound by the general terms and conditions in force at the time the contract was concluded.

In the event that a provision in the contract or the general terms and conditions is invalid or unenforceable or a legal vacuum is created, the other provisions in the contract or the general terms and conditions shall not be affected, provided that the Parties agree that the provision closest to the purpose or objective of the contract shall apply instead of the invalid or unenforceable or non-existent provision.

4. Accessibility of information

(summary of legislation)

The Company undertakes to provide the following information on its website at all times:

• Information on the identity of the company (company name, registered office, registration and tax number, details of registration in the register, indicating the register and the registration number).
• Contact details (e-mail address, telephone number)
• Information on the basic characteristics of the products and services (including information on after-sales services and guarantees)
• Information on the deliverability of the products
• Delivery terms (method, location and date of delivery)
• Prices stated unambiguously, including information on additional tax and transport costs
• Payment and delivery methods
• Period of validity of the offer
• Conditions and time limits for withdrawal from the contract
• Acknowledgement of liability for material defects
• Details of the complaints procedure

The Company undertakes not to impose any contractual terms that are unfair to the consumer, under the provisions of the Consumer Protection Act. Unfair contract terms are null and void.

5. Conflict of legal provisions

In the event that these General Terms and Conditions conflict with other General Terms and Conditions of the Company, the provision which is more specific in the particular case shall apply.

The Company and the customer may exclude the application of individual provisions of the subject General Terms and Conditions if such provisions are inconsistent with the provisions of the Contract or with the general purpose of the Contract.

Insofar as the present General Terms and Conditions are in conflict with consumer protection regulations, the relevant consumer legislation shall apply in this part.

6. Product offer

Due to the nature of doing business online, the PIKALUNA offer is updated and changed frequently and quickly.

7. Prices

The prices displayed on the Company’s website are subject to change without notice.

Prices are binding from the moment the Company sends the Customer an e-mail confirming the order. In the event that the price information is incorrect or the prices change during the processing of the order, the Customer shall have the right to withdraw from the Contract.

In the case of delivery of the Products, the standard packaging is included in the price of the Product, and additional transport packaging and transport costs shall be charged additionally by the Company at the price set out in the Company’s price list or at a price agreed between the Company and the Customer.

All prices are inclusive of VAT. Prices do not include delivery or postage. These are indicated in the final value of the order before the order is confirmed electronically.

Paying with our payment system is secure, as it meets security standards with an SSL certificate.

All special offers are valid until the end of the promotion or while stocks last.

In the event of changes to prices or product descriptions, the provider will notify any customers who are in the process of placing an order.

* The Company will deliver the goods or services within the agreed time limit. The Company reserves the right to choose any delivery service if this will enable the Company to fulfil the order more efficiently and in accordance with the price/shipping cost as stated at the time of ordering.

Delivery price list (already incl. VAT):

Selected country: Slovenia

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE delivery
Extra: +1,90 € (for all cash on delivery purchases)

Selected country: Czech Republic

Purchase from 0 Kč to 1,697 Kč -> 109 Kč
Purchase over 1,697.01 Kč € -> FREE SHIPPING
Extra: + 46 Kč (for all cash on delivery purchases)

Selected country: Croatia

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE shipping
Extra: +1,90 € (for all cash on delivery purchases)

Selected country: Poland

Purchase from PLN 0 to PLN 295 -> PLN 19
Purchase over PLN 295.01 ->FREE shipping
Extra: + PLN 8 (for all cash on delivery purchases)

Selected country: Italy

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE shipping
Extra: +1,90 € (for all cash on delivery purchases)

Selected country: Hungary

Purchase from 0 Ft to 26,700 Ft -> 1,700 Ft
Purchase over 26,701 Ft -> FREE shipping
Extra: +700 Ft (for all cash on delivery purchases)

Selected country: Austria

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE shipping
Extra: +1,90 € (for all cash on delivery purchases)

Selected country: Germany

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE shipping
Extra: +1,90 € (for all cash on delivery purchases)

Selected country: Slovakia

Purchase from 0 € to 70 € -> 4,50 €
Purchase over 70,01 € -> FREE shipping
Extra: +1,90 € (for all cash on delivery purchases)

Prices are valid in the case of payment by the payment methods indicated above, under the conditions indicated above.

Despite our best efforts to provide the most up-to-date and accurate information, it is possible that a price may be incorrect. In this case, or in the event that the price of the item changes during the processing of the order, the Company will allow the customer to withdraw from the purchase, and the Company will offer the customer a mutually satisfactory solution.

The contract of sale between the Company and the customer is concluded at the moment the order is confirmed by the Company (the buyer receives a status e-mail). From that moment on, all prices and other conditions are fixed and apply to both the Company and the customer.

8. Payment methods

The company offers the following payment methods:

• cash on delivery by a GLS partner;
• payment via PayPal to the provider’s bank account,
• various other forms of electronic payment by payment card (credit card, gift voucher, etc.)

The Company shall issue the customer with an invoice on a durable and/or electronic medium, with itemized charges and instructions on how to withdraw from the purchase and return the products, if necessary and possible.

The purchase contract (order) is stored electronically on the Company’s server and, in the event of registration, is accessible to the customer at any time in his/her user profile (My Account).

The security of personal data and payments is the responsibility of the payment service providers. For all other purposes, the Company uses appropriate technical and organisational means to ensure the security and confidentiality of personal data and payment information.

9. Purchase Procedure and Order Placement

9.1 Purchase Procedure Before Placing an Order

9.1.1 Product Selection

Before placing an order, you must select the desired products in the online store. You do this by clicking the “Add to cart” button on the product page of each selected item.

9.1.2 Cart Confirmation or Order Summary

After selecting the desired products, proceed to the cart or checkout page (https://pikaluna.com/checkout).
Here, you can review your selected products, adjust quantities, add new items, or remove products from the cart. On this page, there is also a special discount field labeled “Coupon.”
Promotions are mutually exclusive. Only one coupon can be used per order. Coupons do not apply to gift vouchers.

9.1.3 Login

In this step of the purchase process, you must log in and provide your personal information. The submission of personal data is solely for delivery purposes and complies with GDPR. You may complete your purchase as a guest (quick checkout without data storage) or by registering and purchasing through your account.

9.1.4 Address

When selecting the address, specify your preferred delivery address. The delivery address may differ from your personal address—in this case, the selected products will be sent to the chosen delivery address.

9.1.5 Delivery

In the delivery step, you can choose your preferred delivery method (standard delivery or parcel shop) by clicking on the desired option. At this stage, you can also choose optional gift wrapping for your products.

9.1.6 Payment

The final step allows you to review and confirm your order. By clicking the confirmation button, you agree to the submitted order and the terms and conditions, and you finalize your purchase.
Promotions are mutually exclusive.

9.2 Purchase Procedure After Placing an Order

9.2.1 Order in Queue

After placing the order, the customer receives an email notification confirming that the order has been accepted for processing. The customer can always view order status and order details on the provider’s website.

9.2.2 Order Confirmed

The order proceeds to further processing once the Company reviews it, checks product availability, and confirms or rejects the order (with an explanation if rejected). The Company may contact the customer by telephone (using the number provided at checkout) to verify details or ensure accurate delivery. Upon confirming the order, the Company notifies the customer by email of the expected delivery time.

At this stage, the purchase contract between the customer and the provider is irrevocably concluded.

9.2.3 Goods Dispatched

Within the agreed timeframe, the Company prepares and ships the goods and notifies the customer by email. The provider’s email also includes information about the return policy, contact details in case of delivery delays, and instructions for submitting complaints.

10. Invoicing

The Company shall send the customer an invoice for the goods or services ordered in the form of a PDF document to the email address provided by the customer at the time of purchase on the Company’s website.

It is the customer’s responsibility to review all details and specifications of the order prior to the execution of the order. Objections made subsequently regarding the inaccuracy of the invoices issued shall be irrelevant.

11. Order cancellation

When a customer places an order, they will receive an email confirming receipt of the order. The customer has the right to cancel the order before receiving the Company’s email notification that the shipment will be placed in the post. It is not possible to cancel the order at a later date.

The Contract or Order is sent to the customer at the e-mail address entered by the customer when placing the order.

The online shop provides technical means to identify and correct errors before the order is placed, namely the site warns the customer that he has not filled in all the required fields. A summary is provided before the order is completed, in which the customer can check and edit the data he has entered. In the event of an incorrect entry, the customer may correct the errors in the shopping cart.

If you wish to cancel your order before it has been dispatched, you must email us at [email protected]. The cancellation request must include the customer’s name and order number.

12. Right of Withdrawal from Purchase and Return of Goods

A customer who orders products from the Pikaluna online store (www.pikaluna.com) may, if not satisfied with the ordered products or wishes to withdraw from the contract (purchase) for any reason, notify the company in writing or by email at [email protected] within 15 days of receiving the product that they are withdrawing from the contract, without having to state a reason for their decision. The customer must then, within 15 days after the notice, send the goods in the same quantity and undamaged condition to the company (ROVELTO d.o.o., Ljubljanska cesta 45d, 1241 Kamnik).

Within 14 days of receiving the withdrawal notice and the returned, undamaged, and faultless goods, the company will refund all payments made by the customer without the need for a separate request. The refund will be made using the same payment method used for the original transaction.

The customer must notify the company of the withdrawal from the contract using the form (available here: https://pikaluna.com/si/returns-form) or by an unambiguous statement clearly expressing their decision to withdraw from the contract. The withdrawal statement must be sent within the period prescribed for withdrawal. The notice is considered timely if the shipment is sent within the deadline.

The customer bears the return shipping costs. The company is not obliged to accept parcels sent with cash on delivery; such parcels will be refused. Returned products must be unused, undamaged, and in their original packaging.

12.1 Material Defect

The customer may exercise their rights arising from a material defect if they notify the Company of the defect within two months from the date the defect was discovered. In the notice, the customer must describe the defect in detail and allow the Company to inspect the item. The seller is not liable for material defects that appear after two years from the delivery date.

It is presumed that a defect existed at the time of delivery if it appears within six months of delivery. The customer’s rights from the first paragraph expire two years after the date the Company was notified of the material defect.

A customer who properly notifies the Company of a defect has the right to request that the Company:

• remedy the defect on the goods, or
• refund a portion of the paid amount proportional to the defect, or
• replace the defective goods with new, faultless goods, or
• refund the full purchase price.

If the existence of the defect or irregularity in the service provided is not disputed, the Company must comply with the customer’s request as soon as possible, but no later than within eight days in accordance with Articles 37.c and 38 of the Consumer Protection Act. If the existence of the defect or irregularity is disputed, the Company must respond to the customer’s request in writing within eight days of receipt.

12.2 Warranty

The Company does not provide an additional warranty for flawless operation of its products. If, however, a warranty is granted for a specific product, it is limited to the warranty prescribed by the currently applicable Consumer Protection Act, unless otherwise stated in the warranty certificate.

More information available at:
http://pisrs.si/Pis.web/pregledPredpisa?id=PRAV11915

13. Withdrawal of the Company from the Contract

In the event of a breach of the provisions of the contract or these General Terms and Conditions by the customer, the Company has the right to withdraw from the contract without further notice to the customer. In such case, the Company will refund any amounts paid to the customer’s transaction account.

The Company also has the right to withdraw from the contract if a customer who is not a consumer becomes insolvent or unable to pay, or if funds in their business account are frozen for more than 15 days, or if compulsory settlement or bankruptcy proceedings are initiated or merely proposed.

The Company has the right to withdraw from the contract if the customer fails to fulfill their obligations, if the customer provides the Company with false information that hinders or prevents the performance of the contract, and if they do not pay their obligations in accordance with the contract and these General Terms and Conditions.

If the Company determines that the customer is abusing the services provided by the Company (for example, but not limited to: ordering multiple shipments online while accepting only one shipment; repeatedly failing to collect parcels, etc.), the Company reserves the right to limit or disable that customer’s access to the services.

The total number of products a user may purchase in the online store is limited to 20. For larger orders, please contact [email protected].

14. Exclusion of liability

The Company shall use their best endeavours to ensure the accuracy and correctness of the content published on the Website, while accepting that in some cases there may be errors in individual entries.

Product features, delivery times or prices may change so quickly that the Company is unable to correct the information in the online shop. In this case, the Company will inform the customer of the changes and give the customer the opportunity to cancel the order or exchange the goods ordered.

Photographs do not guarantee the characteristics of the goods. The Company endeavours to provide accurate photographs of the products sold, but all photographs should be taken as symbolic.

The Company reserves the right to temporarily disable access to the Website in the event of technical problems or maintenance work. In the event of technical problems, the Company reserves the right to cancel any orders placed during the period of technical problems. In such cases, the Company will immediately inform the customer of the technical problems and provide instructions on how to proceed.

Before visiting the Company’s website, the customer must ensure at his own risk the security of his technical means of access to the website and the security of his usernames and passwords on the website.

The Company reserves the right to exceptionally withdraw from the execution of an order in cases where the products ordered are no longer deliverable, where the customer’s payment risk has increased or where there is an obvious error in the price list. In all such and similar cases, the customer shall be informed immediately of any withdrawal by the Company.

15. Ownership

Unless otherwise agreed in the contract between the Company and the customer, the Company reserves ownership, copyright, and related rights to all documents required or provided in connection with the conclusion and/or performance of the contract.

16. Security

The Company uses appropriate technological and organisational measures to protect the transmission and storage of personal data and payments.
The online store pikaluna.com uses the following cookies to provide a better user experience:

18.1 Encrypted User Identification Number

Allows us to track your cart across multiple pages; without this cookie, products would be removed from your cart on each new page.

PHPSESSID
Establishes a user session and enables cookie functionality.

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Google Analytics statistics – anonymously records usage statistics.

popup_footer
Remembers if you have closed the pop-up window at the bottom so it does not appear again while you browse.

popup_cookie
Remembers if you have closed the cookie-consent pop-up window so it does not appear again while you browse.

17. Protection of Personal Data

The Company is committed to the permanent protection of all personal data of the user. The Company will use personal data exclusively for the purpose of fulfilling the order (sending informational material, offers, invoices) and other necessary communication.

By submitting their email address, the user gives explicit consent for the Company to process the entered personal data for the purpose of determining the user’s interest in the solutions offered by the Pikaluna online store.

Personal data obtained through the website www.pikaluna.com for the purpose of online purchases will be used exclusively for the execution and delivery of the order.

By consenting to the storage, processing, and transmission of personal data—through participation in prize contests or newsletter subscriptions—the user authorizes ROVELTO d.o.o. to process and store the provided personal data in accordance with the Personal Data Protection Act. By giving this consent, the user allows ROVELTO d.o.o., as the controller of the personal data collection, to process the collected personal data for purposes of sampling, surveys, and statistical data analysis; determining service usage; offer customization and segmentation; market research; informing users about offers, news, and benefits; sending newsletters via email, telephone, or Facebook Messenger; sending other promotional materials; informing users about the services of the online center www.pikaluna.com and ROVELTO d.o.o., as well as related entities; and for other forms of use of the submitted data to which the website user gives specific consent.

ROVELTO d.o.o. may process the stated data for its own needs until the user withdraws their consent by submitting a request for data removal, or otherwise only as long as necessary to achieve the purpose for which the data were collected—i.e., 3 months for prize contest participants, 10 years for prize contest winners, and until newsletter unsubscription or until the controller ceases its business activity. During the period of data management, individuals have the right, upon request, to access and update their data stored in the database.

The user’s data will never be disclosed to unauthorized persons. The user is also responsible for protecting their personal data by ensuring the security of their username and password.

18. Communication

Company shall contact the user via means of distance communication only if the user explicitly consents. Advertising e-mails and/or text messages will contain the following components:

• they will be clearly and unambiguously marked as advertising messages,
• the sender will be clearly visible,
• various campaigns, promotions and other marketing techniques will be marked as such.

The conditions will also be clearly defined:

• the method of unsubscribing from receiving advertising messages will be clearly presented,

Company will respect the user’s wish not to receive advertising messages.

19. User registration

By registering you become a member of Pikaluna. Registered members and guests who make a quick purchase and do not need to register before making a purchase have the right to buy from the Pikaluna online shop.

When registering a user on the website, the user obtains the information used to access the online shop:

• a username identical to the email address provided by the user during the registration process
• a password for access.

If the user wishes to change the username or password, he/she may do so in the user profile on the website.

20. Ratings, opinions and recommendations

Opinions, ratings and recommendations written by customers are part of the functionality of the online store and are intended for the community of all users.

Any user of the online store is allowed to write an opinion. However, the Company reviews the opinions before the final publication. The company will not publish opinions or contributions that are in any way offensive, inappropriate or that, in their opinion, do not benefit other users and visitors.

By submitting an opinion or comment, the user expressly agrees to the terms of use of their opinion or comment and allows the Company the publication of part or all of the text in all electronic and other media.

The company has the right to use the content of the opinion or comment indefinitely and for any purpose that is in the business interest of Pikaluna, including publication in advertisements or other marketing communications. At the same time, the author of the opinion declares and guarantees that they are the owner of the material and moral copyrights for the written opinions and comments and that they transfer these rights to Pikaluna non-exclusively and indefinitely.

21. Legal Notice

All content found on the website—regardless of its form—is protected by copyright. Any copying, reproduction, or other unauthorized use of the website’s content or any part thereof is strictly prohibited. In the event of trademark or copyright infringement, the User shall be held legally and financially liable.

The website’s content may not be used for any purpose other than browsing the site, making purchases, and communicating with the Company, unless the Company has granted prior written and explicit permission. In the event of misuse or unauthorized use of any content, the Company will protect its interests through legal action.

By accessing the services on the website www.pikaluna.com the Customer accepts and agrees to all provisions of the General Terms and Conditions. If you do not agree with these General Terms and Conditions, you are requested to immediately discontinue access to the website.

22. Complaints and disputes

The law of the Republic of Slovenia shall apply exclusively to the interpretation of these Terms and Conditions of Sale or any contract concluded between the Company and the customer. The Parties undertake to settle all disputes amicably, and in the event that all out-of-court means of reaching an agreement have been exhausted, the court of competent jurisdiction in the Republic of Slovenia shall have jurisdiction to settle the dispute in accordance with the Company’s registered office.

In accordance with the statutory regime, the Company does not recognise any out-of-court consumer dispute resolution provider as having jurisdiction to resolve a consumer dispute that a party may bring under the Act on Out-of-Court Resolution of Consumer Disputes.

A provider which, as a provider of goods and services, offers online trade in the territory of the Republic of Slovenia shall publish on its website an electronic link to the Online Consumer Dispute Resolution Platform (ODRP). The platform shall be available to consumers via the following link:
https://webgate.ec.europa.eu/odr/

The above-mentioned regulation is based on the Act on Out-of-Court Settlement of Consumer Disputes, Regulation (EU) No 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No 2016/2004 and Directive 2009/22/EC.

The Company complies with applicable consumer protection legislation. The Company provides an efficient and confidential complaint handling system. Complaints should be sent to [email protected].

If you identify a possible non-compliance, we will resolve your claim within a reasonable period of time from the time you notify us of the possible non-compliance, which we will endeavour to keep to no more than 30 days.

The Company will acknowledge receipt of the complaint to the customer within 5 working days of receipt and inform the customer of the progress and duration of the complaint procedure.

The Company recognises that a key feature of consumer disputes is the disproportion between the economic value of the claim and the time and cost involved in resolving the dispute, which is the main obstacle to a party not bringing a dispute before a court. Therefore, the Company shall use its best endeavours to resolve any disputes amicably.

23. Publication of Amendments

Any changes to our Terms and Conditions will be published on this website. By using the website, the individual confirms that they accept and agree with the entire content of the General Terms and Conditions.

ROVELTO d.o.o.