{"id":13403,"date":"2026-01-30T20:24:16","date_gmt":"2026-01-30T19:24:16","guid":{"rendered":"https:\/\/pikaluna.com\/sk\/?page_id=13403"},"modified":"2026-03-12T07:37:38","modified_gmt":"2026-03-12T06:37:38","slug":"returns-form","status":"publish","type":"page","link":"https:\/\/pikaluna.com\/sk\/returns-form\/","title":{"rendered":"Returns form"},"content":{"rendered":"<p>Aj ke\u010f sa v PikaLuna sna\u017e\u00edme poskytova\u0165 z\u00e1kazn\u00edkom len to najlep\u0161ie, niekedy m\u00f4\u017ee vznikn\u00fa\u0165 po\u017eiadavka na vr\u00e1tenie pe\u0148az\u00ed alebo v\u00fdmenu produktu.<\/p>\n<p>Ak ste si objednali viac ne\u017e jeden produkt, uistite sa, \u017ee produkt vraciate v spr\u00e1vnom vrecku, na ktorom je uveden\u00fd n\u00e1zov produktu, ktor\u00fd vraciate. N\u00e1zov na vrecku n\u00e1jdete ved\u013ea \u010diarov\u00e9ho k\u00f3du.<\/p>\n<p>&nbsp;<\/p>\n<p>Produkty je mo\u017en\u00e9 vr\u00e1ti\u0165 v s\u00falade so v\u0161eobecn\u00fdmi podmienkami.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Zhrnutie:<\/strong><\/p>\n<p>\u2014 Produkt mus\u00ed by\u0165 nepran\u00fd, nenosen\u00fd, so v\u0161etk\u00fdmi pripevnen\u00fdmi \u0161t\u00edtkami v p\u00f4vodnom balen\u00ed. Produkt mus\u00ed by\u0165 z\u00e1rove\u0148 bez \u0161kv\u0155n, vlasov alebo ak\u00e9hoko\u013evek in\u00e9ho po\u0161kodenia.<\/p>\n<p>\u2014 Produkt, ktor\u00fd chcete vr\u00e1ti\u0165, je potrebn\u00e9 zasla\u0165 na adresu spolo\u010dnosti: <strong>Rovelto d.o.o. Ljubljanska cesta 45d, 1241 Kamnik.<\/strong><\/p>\n<p>\u2014 Neprij\u00edmame z\u00e1sielky na dobierku. Z\u00e1kazn\u00edk je zodpovedn\u00fd za \u00fahradu n\u00e1kladov na po\u0161tovn\u00e9 pri vr\u00e1ten\u00ed tovaru. N\u00e1klady na dopravu s\u00fa nevratn\u00e9.<\/p>\n<p>\u2014 Ak m\u00e1te ak\u00e9ko\u013evek probl\u00e9my alebo ot\u00e1zky, kontaktujte n\u00e1\u0161 t\u00edm na<a href=\"mailto:info@pikaluna.com\/sk\"><span style=\"color: #000000;\"><strong> info@pikaluna.com\/sk<\/strong><\/span><\/a> a odpovieme v\u00e1m \u010do najsk\u00f4r.<\/p>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13402-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13402\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/sk\/wp-json\/wp\/v2\/pages\/13403#wpcf7-f13402-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13402\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13402-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:13402,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;os-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Product replacement&quot;}]},{&quot;then_field&quot;:&quot;group-vracilo-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Refund&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<\/fieldset>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Meno\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Priezvisko\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Email\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Adresa a \u010d\u00edslo domu\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-adress\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-adress\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Mesto\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-town\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-town\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">PS\u010c\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-postcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-postcode\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\n\u010c\u00edslo objedn\u00e1vky produktu (nach\u00e1dza sa na fakt\u00fare a v potvrdzovacom e-maili)\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-no\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-no\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nVraciam v\u0161etky zak\u00fapen\u00e9 produkty:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-361\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-361\" value=\"\u00c1no\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">\u00c1no<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-361\" value=\"Nie\" \/><span class=\"wpcf7-list-item-label\">Nie<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nProdukt, ktor\u00fd vraciate:\n\t\t<\/p>\n\t\t<p style=\"font-size: 11px !important;\"><br \/>\nNap\u00ed\u0161te po\u010det kusov, n\u00e1zvy a vybran\u00e9 ve\u013ekosti produktov, ktor\u00e9 chcete vr\u00e1ti\u0165 (napr. YOUTH - S)\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product-returning\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-returning\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">D\u00f4vod vr\u00e1tenia:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-358\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-358\" value=\"Dostal\/a som nespr\u00e1vny produkt\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Dostal\/a som nespr\u00e1vny produkt<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-358\" value=\"Dostal\/a som po\u0161koden\u00fd produkt\" \/><span class=\"wpcf7-list-item-label\">Dostal\/a som po\u0161koden\u00fd produkt<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">\u017diadam o:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-359\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-359\" value=\"V\u00fdmenu produktu\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">V\u00fdmenu produktu<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-359\" value=\"Vr\u00e1tenie pe\u0148az\u00ed\" \/><span class=\"wpcf7-list-item-label\">Vr\u00e1tenie pe\u0148az\u00ed<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div data-id=\"os-selected\" data-orig_data_id=\"os-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\">Produkt, ktor\u00fd chcete dosta\u0165:\n\t\t\t<\/p>\n\t\t\t<p style=\"font-size: 11px !important;\"><br \/>\nNap\u00ed\u0161te n\u00e1zov a vybran\u00fa ve\u013ekos\u0165 produktu (napr. YOUTH - S).\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"which-replacement-product\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"which-replacement-product\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div data-id=\"group-vracilo-selected\" data-orig_data_id=\"group-vracilo-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nPlatba bola uskuto\u010dnen\u00e1:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-362\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-362\" value=\"Kreditn\u00e1 karta\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Kreditn\u00e1 karta<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-362\" value=\"Hotovos\u0165\" \/><span class=\"wpcf7-list-item-label\">Hotovos\u0165<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-362\" value=\"PayPal\" \/><span class=\"wpcf7-list-item-label\">PayPal<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nIBAN:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"iban\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"iban\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nStav vr\u00e1ten\u00e9ho produktu:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-360\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first last\"><label><input type=\"radio\" name=\"radio-360\" value=\"Vraciam nepo\u0161koden\u00fd produkt (nepran\u00fd, nenosen\u00fd a nepo\u0161koden\u00fd)\" \/><span class=\"wpcf7-list-item-label\">Vraciam nepo\u0161koden\u00fd produkt (nepran\u00fd, nenosen\u00fd a nepo\u0161koden\u00fd)<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-1692109345\" class=\"cf-turnstile\" data-callback=\"turnstileCF7Callback\" data-sitekey=\"0x4AAAAAAAkeyllG3hlaMGxD\" data-theme=\"auto\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-action=\"contact-form-7\" data-appearance=\"interaction-only\"><\/div> <style>.wpcf7-submit { pointer-events: none; opacity: 0.5; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-1692109345\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-cf7-1692109345\"), turnstile.render(\"#cf-turnstile-cf7-1692109345\", {sitekey:\"0x4AAAAAAAkeyllG3hlaMGxD\"})); }, 100); });<\/script> <style>#cf-turnstile-cf7-1692109345 iframe { margin-bottom: 15px; }<\/style> <style>#cf-turnstile-cf7-1692109345 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-1692109345')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-1692109345');},1000)}})})});<\/script> <\/div><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn--secondary\" type=\"submit\" value=\"Odosla\u0165\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Aj ke\u010f sa v PikaLuna sna\u017e\u00edme poskytova\u0165 z\u00e1kazn\u00edkom len to najlep\u0161ie, niekedy m\u00f4\u017ee vznikn\u00fa\u0165 po\u017eiadavka na vr\u00e1tenie pe\u0148az\u00ed alebo v\u00fdmenu produktu. Ak ste si objednali viac ne\u017e jeden produkt, uistite sa, \u017ee produkt vraciate v spr\u00e1vnom vrecku, na ktorom je uveden\u00fd n\u00e1zov produktu, ktor\u00fd vraciate. N\u00e1zov na vrecku n\u00e1jdete ved\u013ea \u010diarov\u00e9ho k\u00f3du. &nbsp; Produkty je [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-13403","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/pages\/13403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/comments?post=13403"}],"version-history":[{"count":0,"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/pages\/13403\/revisions"}],"wp:attachment":[{"href":"https:\/\/pikaluna.com\/sk\/wp-json\/wp\/v2\/media?parent=13403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}