{"id":13948,"date":"2026-01-30T20:34:10","date_gmt":"2026-01-30T19:34:10","guid":{"rendered":"https:\/\/pikaluna.com\/si\/?page_id=13948"},"modified":"2026-04-20T10:31:43","modified_gmt":"2026-04-20T08:31:43","slug":"returns-form","status":"publish","type":"page","link":"https:\/\/pikaluna.com\/si\/returns-form\/","title":{"rendered":"Obrazec za vra\u010dilo"},"content":{"rendered":"<p>Kljub temu da se pri PikaLuni trudimo kupcem ponuditi le najbolj\u0161e, se lahko kdaj pripeti kak\u0161na nev\u0161e\u010dnost. \u010ce si prejel\/a napa\u010dno velikost, \u010de je izdelek po\u0161kodovan ali ima tovarni\u0161ko napako, ne izpolnjuj obrazca ampak nas prosim kontaktiraj na<strong>\u00a0<a class=\"c-link\" href=\"mailto:info@pikaluna.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:info@pikaluna.com\" data-sk=\"tooltip_parent\" aria-expanded=\"false\" data-remove-tab-index=\"true\">info@pikaluna.com<\/a><\/strong>\u00a0v roku 14 dni od prejema paketa. Paketa ne po\u0161iljaj nazaj na na\u0161 naslov, ampak po\u010dakaj na na\u0161 odgovor in napako bomo ustrezno popravili.<\/p>\n<p data-start=\"52\" data-end=\"282\">V primeru, da kupec ob nakupu prejme darilo (npr. ob dose\u017eenem dolo\u010denem znesku naro\u010dila ali v okviru promocije) in nato odstopi od pogodbe ter vrne celotno naro\u010dilo, je dol\u017ean vrniti tudi prejeto darilo.<\/p>\n<p data-start=\"284\" data-end=\"422\">\u010ce kupec darila ne vrne, si prodajalec pridr\u017euje pravico, da od zneska vra\u010dila kupnine od\u0161teje vrednost darila po redni maloprodajni ceni.<\/p>\n<p>&nbsp;<\/p>\n<p>V kolikor pa vra\u010da\u0161 izdelke, ki ti ne ustrezajo, je izdelke mo\u017eno vrniti skladno s splo\u0161nimi pogoji.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Povzetek splo\u0161nih pogojev:<\/strong><\/p>\n<p>\u2014 Izdelek mora biti ne no\u0161en, neopran, z vsemi pritrjenimi etiketami in v originalni embala\u017ei. Na izdelku prav tako ne sme biti nobenih drugih made\u017eev, dlak ipd. Izdelek ne sme biti po\u0161kodovan.<\/p>\n<p>\u2014 Po uspe\u0161no oddanem obrazcu za vra\u010dilo izdelke vrne\u0161 na naslov podjetja <strong>Rovelto d.o.o., Ljubljanska cesta 45d, 1241 Kamnik, Slovenija<\/strong>.<\/p>\n<p>\u2014Paketov z odkupnino ne sprejemamo. Kupec je sam dol\u017ean pla\u010dati stro\u0161ke po\u0161iljanja za vra\u010dilo svojega izdelka. Stro\u0161ki po\u0161tnine se ne vra\u010dajo.<\/p>\n<p>\u2014V kolikor se pojavijo kakr\u0161ne koli te\u017eave ali vpra\u0161anja, se obrni na na\u0161o ekipo na<strong>\u00a0<a class=\"c-link\" href=\"mailto:info@pikaluna.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:info@pikaluna.com\" data-sk=\"tooltip_parent\" aria-expanded=\"false\" data-remove-tab-index=\"true\">info@pikaluna.com<\/a><\/strong>. Odgovorili ti bomo v najkraj\u0161em mo\u017enem \u010dasu.<\/p>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13949-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13949\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/si\/wp-json\/wp\/v2\/pages\/13948#wpcf7-f13949-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13949\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13949-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:13949,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;os-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Menjavo izdelka&quot;}]},{&quot;then_field&quot;:&quot;group-vracilo-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Vra\\u010dilo kupnine&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<\/fieldset>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Ime\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Priimek\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">E-naslov\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Ulica in hi\u0161na \u0161tevilka\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-adress\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-adress\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Kraj\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-town\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-town\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Po\u0161tna \u0161tevilka\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-postcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-postcode\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\n\u0160t. naro\u010dila izdelka (na ra\u010dunu in v potrditvenem e-mail sporo\u010dilu)\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-no\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-no\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nVra\u010dam vse kupljene izdelke:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-361\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-361\" value=\"Da\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Da<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-361\" value=\"Ne\" \/><span class=\"wpcf7-list-item-label\">Ne<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nIzdelek, ki ga vra\u010date:\n\t\t<\/p>\n\t\t<p style=\"font-size: 11px !important;\"><br \/>\nNapi\u0161ite \u0161tevilo kosov, ime in izbrano velikost izdelka, ki ga \u017eelite vrniti (npr. 2 kos - STREET - M\/S )\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product-returning\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-returning\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Razlog vra\u010dila:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-358\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-358\" value=\"Neustrezna velikost\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Neustrezna velikost<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-358\" value=\"Model mi ne ustreza\" \/><span class=\"wpcf7-list-item-label\">Model mi ne ustreza<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">\u017delim:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-359\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-359\" value=\"Menjavo izdelka\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Menjavo izdelka<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-359\" value=\"Vra\u010dilo kupnine\" \/><span class=\"wpcf7-list-item-label\">Vra\u010dilo kupnine<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div data-id=\"os-selected\" data-orig_data_id=\"os-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\">Izdelek, ki ga \u017eelite prejeti:\n\t\t\t<\/p>\n\t\t\t<p style=\"font-size: 11px !important;\"><br \/>\nZapi\u0161i ime in izbrano velikost izdelka (npr.YOUTH - S).\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"which-replacement-product\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"which-replacement-product\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div data-id=\"group-vracilo-selected\" data-orig_data_id=\"group-vracilo-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nPla\u010dilo je bilo izvedeno:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-362\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-362\" value=\"Pla\u010dilo po povzetju\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Pla\u010dilo po povzetju<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-362\" value=\"Kreditna kartica\" \/><span class=\"wpcf7-list-item-label\">Kreditna kartica<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-362\" value=\"Paypal\" \/><span class=\"wpcf7-list-item-label\">Paypal<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nIBAN:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"iban\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"iban\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nStanje izdelka, ki ga vra\u010date:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-360\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first last\"><label><input type=\"radio\" name=\"radio-360\" value=\"Vra\u010dam nepo\u0161kodovan izdelek (neopran, neno\u0161en, brez po\u0161kodb)\" \/><span class=\"wpcf7-list-item-label\">Vra\u010dam nepo\u0161kodovan izdelek (neopran, neno\u0161en, brez po\u0161kodb)<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-494590429\" class=\"cf-turnstile\" data-callback=\"turnstileCF7Callback\" data-sitekey=\"0x4AAAAAAAkeyllG3hlaMGxD\" data-theme=\"auto\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"interaction-only\"><\/div> <style>.wpcf7-submit { pointer-events: none; opacity: 0.5; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-494590429\"); if(e&&!e.innerHTML.trim()){turnstile.render(e, {sitekey:\"0x4AAAAAAAkeyllG3hlaMGxD\"});} }, 200); });<\/script> <style>#cf-turnstile-cf7-494590429 iframe { margin-bottom: 15px; }<\/style> <style>#cf-turnstile-cf7-494590429 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-494590429')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-494590429');},1000)}})})});<\/script> <\/div><br\/><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn--secondary\" type=\"submit\" value=\"Potrdi\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Kljub temu da se pri PikaLuni trudimo kupcem ponuditi le najbolj\u0161e, se lahko kdaj pripeti kak\u0161na nev\u0161e\u010dnost. \u010ce si prejel\/a napa\u010dno velikost, \u010de je izdelek po\u0161kodovan ali ima tovarni\u0161ko napako, ne izpolnjuj obrazca ampak nas prosim kontaktiraj na\u00a0info@pikaluna.com\u00a0v roku 14 dni od prejema paketa. Paketa ne po\u0161iljaj nazaj na na\u0161 naslov, ampak po\u010dakaj na na\u0161 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-13948","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/pages\/13948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/comments?post=13948"}],"version-history":[{"count":2,"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/pages\/13948\/revisions"}],"predecessor-version":[{"id":19193,"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/pages\/13948\/revisions\/19193"}],"wp:attachment":[{"href":"https:\/\/pikaluna.com\/si\/wp-json\/wp\/v2\/media?parent=13948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}