{"id":13403,"date":"2026-01-30T20:24:16","date_gmt":"2026-01-30T19:24:16","guid":{"rendered":"https:\/\/pikaluna.com\/hu\/?page_id=13403"},"modified":"2026-04-20T10:33:11","modified_gmt":"2026-04-20T08:33:11","slug":"returns-form","status":"publish","type":"page","link":"https:\/\/pikaluna.com\/hu\/returns-form\/","title":{"rendered":"Visszak\u00fcld\u00e9si \u0171rlap"},"content":{"rendered":"<p>B\u00e1r a PikaLuna-n\u00e1l arra t\u00f6reksz\u00fcnk, hogy v\u00e1s\u00e1rl\u00f3inknak mindig a legjobbat ny\u00fajtsuk, el\u0151fordulhat, hogy visszat\u00e9r\u00edt\u00e9si vagy csereig\u00e9ny mer\u00fcl fel.<\/p>\n<p>Ha egyn\u00e9l t\u00f6bb term\u00e9ket rendelt, k\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg r\u00f3la, hogy a term\u00e9ket abba a megfelel\u0151 tasakba helyezi vissza, amelyen a visszak\u00fcldeni k\u00edv\u00e1nt term\u00e9k neve szerepel. A tasakon tal\u00e1lhat\u00f3 n\u00e9v a vonalk\u00f3d mellett tal\u00e1lhat\u00f3.<\/p>\n<p data-start=\"1192\" data-end=\"1444\">Amennyiben a v\u00e1s\u00e1rl\u00f3 a v\u00e1s\u00e1rl\u00e1s sor\u00e1n aj\u00e1nd\u00e9kot kap (p\u00e9ld\u00e1ul egy bizonyos rendel\u00e9si \u00e9rt\u00e9k el\u00e9r\u00e9sekor vagy prom\u00f3ci\u00f3 keret\u00e9ben), majd el\u00e1ll a szerz\u0151d\u00e9st\u0151l \u00e9s a teljes rendel\u00e9st visszak\u00fcldi, k\u00f6teles az aj\u00e1nd\u00e9kot is visszak\u00fcldeni.<\/p>\n<p data-start=\"1446\" data-end=\"1621\">Ha a v\u00e1s\u00e1rl\u00f3 nem k\u00fcldi vissza az aj\u00e1nd\u00e9kot, az elad\u00f3 fenntartja a jogot, hogy a visszat\u00e9r\u00edtett \u00f6sszegb\u0151l levonja az aj\u00e1nd\u00e9k \u00e9rt\u00e9k\u00e9t annak szok\u00e1sos kiskereskedelmi \u00e1ra alapj\u00e1n.<\/p>\n<p>&nbsp;<\/p>\n<p>A term\u00e9kek az \u00e1ltal\u00e1nos felt\u00e9telek betart\u00e1s\u00e1val k\u00fcldhet\u0151k vissza.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00d6sszefoglal\u00f3:<\/strong><\/p>\n<p>\u2014 A term\u00e9k nem lehet kimosva vagy viselve, minden c\u00edmk\u00e9nek rajta kell lennie, \u00e9s az eredeti csomagol\u00e1sban kell visszak\u00fcldeni. A term\u00e9k nem lehet foltos, sz\u0151r\u00f6s, illetve semmilyen egy\u00e9b s\u00e9r\u00fcl\u00e9st nem tartalmazhat.<\/p>\n<p>\u2014\u00a0A visszak\u00fcldeni k\u00edv\u00e1nt term\u00e9ket a k\u00f6vetkez\u0151 c\u00edmre kell elk\u00fcldeni: <strong>Rovelto d.o.o., Ljubljanska cesta 45d, 1241 Kamnik<\/strong>.<\/p>\n<p>\u2014 Ut\u00e1nv\u00e9tes csomagokat nem \u00e1ll m\u00f3dunkban elfogadni. A visszak\u00fcld\u00e9s sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9ge a v\u00e1s\u00e1rl\u00f3t terheli. A sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9gek nem visszat\u00e9r\u00edthet\u0151k.<\/p>\n<p>\u2014 Amennyiben b\u00e1rmilyen probl\u00e9m\u00e1ja vagy k\u00e9rd\u00e9se mer\u00fcl fel, k\u00e9rj\u00fck, vegye fel a kapcsolatot csapatunkkal az <a href=\"mailto:info@pikaluna.com\"><span style=\"color: #000000\"><strong> info@pikaluna.com<\/strong><\/span><\/a> e-mail c\u00edmen, \u00e9s a lehet\u0151 leghamarabb v\u00e1laszolunk \u00d6nnek.<\/p>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13402-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13402\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/hu\/wp-json\/wp\/v2\/pages\/13403#wpcf7-f13402-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13402\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13402-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:13402,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;os-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Term\\u00e9kcsere&quot;}]},{&quot;then_field&quot;:&quot;group-vracilo-selected&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;radio-359&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Visszat\\u00e9r\\u00edt\\u00e9s&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<\/fieldset>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Keresztn\u00e9v\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Vezet\u00e9kn\u00e9v\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Email\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">C\u00edm \u00e9s h\u00e1zsz\u00e1m\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-adress\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-adress\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">V\u00e1ros\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-town\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-town\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">Ir\u00e1ny\u00edt\u00f3sz\u00e1m\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-postcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-postcode\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nA term\u00e9k rendel\u00e9si sz\u00e1ma (a sz\u00e1ml\u00e1n \u00e9s a visszaigazol\u00f3 e-mailben tal\u00e1lhat\u00f3)\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-no\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-no\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nAz \u00f6sszes megv\u00e1s\u00e1rolt term\u00e9ket visszak\u00fcld\u00f6m:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-361\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-361\" value=\"Igen\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Igen<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-361\" value=\"Nem\" \/><span class=\"wpcf7-list-item-label\">Nem<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nA visszak\u00fcld\u00f6tt term\u00e9k:\n\t\t<\/p>\n\t\t<p style=\"font-size: 11px !important;\"><br \/>\n\u00cdrja le a visszak\u00fcldeni k\u00edv\u00e1nt term\u00e9kek darabsz\u00e1m\u00e1t, nev\u00e9t \u00e9s kiv\u00e1lasztott m\u00e9ret\u00e9t (pl. YOUTH - S)\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product-returning\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-returning\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"first field\">\n\t\t<p class=\"heading\">Visszak\u00fcld\u00e9s oka:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-358\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-358\" value=\"Rossz term\u00e9ket kaptam\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Rossz term\u00e9ket kaptam<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-358\" value=\"S\u00e9r\u00fclt term\u00e9ket kaptam\" \/><span class=\"wpcf7-list-item-label\">S\u00e9r\u00fclt term\u00e9ket kaptam<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"second field\">\n\t\t<p class=\"heading\">K\u00e9rem:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-359\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-359\" value=\"Term\u00e9kcsere\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Term\u00e9kcsere<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-359\" value=\"Visszat\u00e9r\u00edt\u00e9s\" \/><span class=\"wpcf7-list-item-label\">Visszat\u00e9r\u00edt\u00e9s<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div data-id=\"os-selected\" data-orig_data_id=\"os-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\">A kapni k\u00edv\u00e1nt term\u00e9k:\n\t\t\t<\/p>\n\t\t\t<p style=\"font-size: 11px !important;\"><br \/>\n\u00cdrja le a term\u00e9k nev\u00e9t \u00e9s kiv\u00e1lasztott m\u00e9ret\u00e9t (pl. YOUTH - S).\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"which-replacement-product\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"which-replacement-product\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div data-id=\"group-vracilo-selected\" data-orig_data_id=\"group-vracilo-selected\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nA fizet\u00e9s m\u00f3dja:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-362\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-362\" value=\"Bankk\u00e1rtya\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Bankk\u00e1rtya<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-362\" value=\"K\u00e9szp\u00e9nz\" \/><span class=\"wpcf7-list-item-label\">K\u00e9szp\u00e9nz<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-362\" value=\"PayPal\" \/><span class=\"wpcf7-list-item-label\">PayPal<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"flex-line\">\n\t\t<div class=\"wide field\">\n\t\t\t<p class=\"heading\"><br \/>\nIBAN:\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"iban\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"iban\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"flex-line\">\n\t<div class=\"wide field\">\n\t\t<p class=\"heading\"><br \/>\nA visszak\u00fcld\u00f6tt term\u00e9k \u00e1llapota:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-360\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first last\"><label><input type=\"radio\" name=\"radio-360\" value=\"S\u00e9rtetlen term\u00e9ket k\u00fcld\u00f6k vissza (mosatlan, viseletlen \u00e9s s\u00e9r\u00fcletlen)\" \/><span class=\"wpcf7-list-item-label\">S\u00e9rtetlen term\u00e9ket k\u00fcld\u00f6k vissza (mosatlan, viseletlen \u00e9s s\u00e9r\u00fcletlen)<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-563575019\" class=\"cf-turnstile\" data-callback=\"turnstileCF7Callback\" data-sitekey=\"0x4AAAAAAAkeyllG3hlaMGxD\" data-theme=\"auto\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"interaction-only\"><\/div> <style>.wpcf7-submit { pointer-events: none; opacity: 0.5; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-cf7-563575019\"); if(e&&!e.innerHTML.trim()){turnstile.render(e, {sitekey:\"0x4AAAAAAAkeyllG3hlaMGxD\"});} }, 200); });<\/script> <style>#cf-turnstile-cf7-563575019 iframe { margin-bottom: 15px; }<\/style> <style>#cf-turnstile-cf7-563575019 { margin-left: -15px; }<\/style> <script>document.addEventListener(\"DOMContentLoaded\",function(){document.querySelectorAll('.wpcf7-form').forEach(function(e){e.addEventListener('submit',function(){if(document.getElementById('cf-turnstile-cf7-563575019')){setTimeout(function(){turnstile.reset('#cf-turnstile-cf7-563575019');},1000)}})})});<\/script> <\/div><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn--secondary\" type=\"submit\" value=\"K\u00fcld\u00e9s\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>B\u00e1r a PikaLuna-n\u00e1l arra t\u00f6reksz\u00fcnk, hogy v\u00e1s\u00e1rl\u00f3inknak mindig a legjobbat ny\u00fajtsuk, el\u0151fordulhat, hogy visszat\u00e9r\u00edt\u00e9si vagy csereig\u00e9ny mer\u00fcl fel. Ha egyn\u00e9l t\u00f6bb term\u00e9ket rendelt, k\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg r\u00f3la, hogy a term\u00e9ket abba a megfelel\u0151 tasakba helyezi vissza, amelyen a visszak\u00fcldeni k\u00edv\u00e1nt term\u00e9k neve szerepel. A tasakon tal\u00e1lhat\u00f3 n\u00e9v a vonalk\u00f3d mellett tal\u00e1lhat\u00f3. Amennyiben a v\u00e1s\u00e1rl\u00f3 a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-13403","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/pages\/13403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/comments?post=13403"}],"version-history":[{"count":1,"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/pages\/13403\/revisions"}],"predecessor-version":[{"id":16165,"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/pages\/13403\/revisions\/16165"}],"wp:attachment":[{"href":"https:\/\/pikaluna.com\/hu\/wp-json\/wp\/v2\/media?parent=13403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}