{"id":13453,"date":"2026-01-30T20:41:41","date_gmt":"2026-01-30T19:41:41","guid":{"rendered":"https:\/\/pikaluna.com\/cz\/?page_id=13453"},"modified":"2026-02-02T13:09:17","modified_gmt":"2026-02-02T12:09:17","slug":"returns-form","status":"publish","type":"page","link":"https:\/\/pikaluna.com\/cz\/returns-form\/","title":{"rendered":"Vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"

P\u0159esto\u017ee se ve spole\u010dnosti PikaLuna sna\u017e\u00edme nab\u00edzet z\u00e1kazn\u00edk\u016fm jen to nejlep\u0161\u00ed, nelze vylou\u010dit, \u017ee tu a tam n\u011bco neklapne. Pokud jste obdr\u017eeli \u0161patnou velikost, v\u00fdrobek je po\u0161kozen\u00fd nebo vykazuje v\u00fdrobn\u00ed vadu, nevypl\u0148ujte formul\u00e1\u0159 a kontaktujte n\u00e1s na adrese info@pikaluna.com<\/a> do 14 dn\u016f od obdr\u017een\u00ed z\u00e1silky.<\/p>\n

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Bal\u00ed\u010dek n\u00e1m nepos\u00edlejte zp\u011bt, ale rad\u011bji vy\u010dkejte na na\u0161i odpov\u011b\u010f, abychom mohli vadu odstranit.<\/span><\/p>\n

 <\/p>\n

Shrnut\u00ed<\/strong>:
\n\u2014 V\u00fdrobek mus\u00ed b\u00fdt nemyt\u00fd, neno\u0161en\u00fd a se v\u0161emi p\u0159ilo\u017een\u00fdmi \u0161t\u00edtky v origin\u00e1ln\u00edm balen\u00ed. V\u00fdrobek na sob\u011b tak\u00e9 nesm\u00ed m\u00edt skvrny, vlasy nebo jak\u00e9koli jin\u00e9 po\u0161kozen\u00ed.
\n\u2014 Po \u00fasp\u011b\u0161n\u00e9m odesl\u00e1n\u00ed formul\u00e1\u0159e pro vr\u00e1cen\u00ed zbo\u017e\u00ed za\u0161lete v\u00fdrobky zp\u011bt na adresu Rovelto d.o.o., Ljubljanska cesta 45d, 1241 Kamnik, Slovinsko.
\n\u2014 Nep\u0159ij\u00edm\u00e1me bal\u00ed\u010dky spojen\u00e9 s uplatn\u011bn\u00edm v\u00fdhod. Z\u00e1kazn\u00edk je odpov\u011bdn\u00fd za uhrazen\u00ed sv\u00fdch n\u00e1klad\u016f na dopravu souvisej\u00edc\u00edch s vr\u00e1cen\u00edm zbo\u017e\u00ed. N\u00e1klady na dopravu jsou nevratn\u00e9.
\n\u2014 Pokud m\u00e1te jak\u00fdkoliv probl\u00e9m nebo dotaz, kontaktujte n\u00e1s t\u00fdm na info@pikaluna.com<\/a><\/span>, ozveme se v\u00e1m hned, jak to bude mo\u017en\u00e9<\/p>\n

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\n

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    <\/ul><\/div>\n
    \n
    \n<\/fieldset>\n
    \n\t
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    Jm\u00e9no\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n\t

    \n\t\t

    P\u0159\u00edjmen\u00ed\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n

    \n\t
    \n\t\t

    E-mailov\u00e1 adresa\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n\t

    \n\t\t

    Adresa a \u010d\u00edslo popisn\u00e9\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n

    \n\t
    \n\t\t

    M\u011bsto\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n\t

    \n\t\t

    PS\u010c\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n

    \n\t
    \n\t\t


    \n\u010c\u00edslo objedn\u00e1vky produktu (k nalezen\u00ed na faktu\u0159e nebo v e-mailu o potvrzen\u00ed objedn\u00e1vky)\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n

    \n\t
    \n\t\t


    \nVrac\u00edm v\u0161echny zakoupen\u00e9 produkty:\n\t\t<\/p>\n\t\t

    \n\t
    \n\t\t


    \nProdukt, kter\u00fd vrac\u00edte:\n\t\t<\/p>\n\t\t


    \nNapi\u0161te po\u010det kus\u016f, n\u00e1zvy a vybran\u00e9 velikosti produkt\u016f, kter\u00e9 chcete vr\u00e1tit (nap\u0159. YOUTH - S)\n\t\t<\/p>\n\t\t

    <\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n

    \n\t
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    D\u016fvod refundace:\n\t\t<\/p>\n\t\t

    \n\t\t

    Chci:\n\t\t<\/p>\n\t\t

    \n\t
    \n\t\t
    \n\t\t\t

    Produkt, kter\u00fd chcete obdr\u017eet:\n\t\t\t<\/p>\n\t\t\t


    \nNapi\u0161te n\u00e1zev a vybranou velikost dan\u00e9ho produktu (nap\u0159. YOUTH - S).\n\t\t\t<\/p>\n\t\t\t

    <\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n

    \n\t
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    \nPlatba byla provedena:\n\t\t\t<\/p>\n\t\t\t

    \n\t\t
    \n\t\t\t


    \nIBAN:\n\t\t\t<\/p>\n\t\t\t

    <\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n

    \n\t
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    \nStav produktu, kter\u00fd vrac\u00edte:\n\t\t<\/p>\n\t\t

    <\/div>